EN 
NL 
AT 
IT 
FR It is not necessary, you can place an order as a visitor. However, if you have a GEEKOM account, you will enjoy exclusive benefits:
1. Quick payment process.
2. Easily check the status and history of your orders.
3. When you register you earn 100 points (each interaction, such as purchases, ratings and shares, earns corresponding points, which can be redeemed for discount coupons, mouse, keyboard or other prizes). For more information, click here).
Click your account icon in the top navigation bar, enter your email address and password, and click the “Register” button to sign up.
Enter the promotional code by following the instructions on the checkout page and click the button to apply it.
Delivery is currently free for orders in Europe. There is no need to pay extra for delivery.
GEEKOM offers all its users several safe and easy-to-use payment methods and always guarantees online privacy and security.
We accept the following payment methods: PayPal, credit and debit cards. We do not accept checks, money orders, direct bank transfers or cash on delivery.
We strongly recommend that you provide your home address, so that the logistics company can deliver the package more accurately.
If you are not at home at the time of delivery, we recommend providing the address of friends or family.
When you purchase online with a credit card, all your information is encrypted using SSL and sent directly to our credit card provider's network, where your cards and transactions will be authorized and approved.
Credit card information is not stored on our servers.
To change your password, follow the steps below:
1. Select the “Account” login.
2. Then click on “Forgot your password?
3. Enter your “Username or email address” and click “Reset password”.
4. You will receive an email with a link, which you must click to create a new password.
If you have any further questions, please feel free to contact our customer service.
The billing address is the address you provide when applying for a credit or debit card, while the delivery address is the place or location where your order will be delivered.
You can download the system you need from our official website for installation. If you don't know how to install it, download the SOP for reference. Click here to visit the download center directly.
We reserve the right to accept or refuse your order even after receiving your order confirmation. Please contact our customer service to cancel your order or change your order details within 2 hours before shipping.
Once shipped, the order cannot be modified or cancelled.
We don't recommend it. If the product is damaged as a result of modification, the warranty will become void.
Yes! We can ship to any country in the European Union.
Orders are usually processed (quality control, processing and packaging) within 1 to 2 working days of receiving your order.
Shipping orders from our warehouses to your home (Italy) takes approximately 3-5 working days. Packages can be delivered in just 3 days.
Once your order has been shipped, you will receive an email indicating the status of your order with the tracking code. For any questions, please feel free to contact our customer service.
After receiving your order, you will receive an email with tracking information.
You can also check the status of your package by visiting this URL: https://www.17track.net/it.
For any questions, please feel free to contact our customer service.
Local delivery in Italy takes approximately 3-5 working days.
Large quantity orders may not use the standard shipping method and may require additional shipping time.
Pre-orders and custom orders require additional processing time before shipping.
You can contact customer service to know the updated status of your package.
Yes, certainly. For your convenience, we have installed the operating system and activated it for you. Don't worry, RAM and SSD are also installed in the Mini PC.
We have a 24-hour professional service team that can solve all your problems. You can send us a message, email or call our customer service directly. Don't worry, we will usually reply within 24 hours.
For more information on customer support, click here.
Your satisfaction is our top priority. If you are not satisfied with your purchase, you can request a return or exchange within 30 days of the delivery date. Items must be returned unused and in their original condition.
For more information on our RETURN AND EXCHANGE POLICY, click here.
We are sorry, but we do not currently have a model with a higher configuration. All Mini PC models leave the factory pre-configured so you can use them immediately upon arrival and we cannot customize them exclusively for you. If you need a more flexible solution, we recommend purchasing a larger SSD or more RAM and upgrading it yourself to meet your specific needs.