GEEKOM works diligently to get our products to you as quickly as possible.

Shipping area
We have warehouses located in Europe. Orders placed on www.geekom.it they can be shipped to Italy and other European countries.

Processing time
Processing orders placed on www.geekom.it normally takes approximately 1-2 working days. 

Order modifications and cancellations
Order changes and cancellations can be made before the order is shipped. If you need to change or cancel your order, please contact our customer service team before your order ships.

Delivery time
Shipping orders from our European warehouses to their destination takes approximately 3-5 business days. For specific dates, please see the product page or contact our customer service.

If there are special circumstances or pre-sale situations regarding our products, the actual delivery time may depend on the arrival of the pre-ordered items and will be based on the actual time of ordering. For products normally shipped, they can be received within 2-8 days. However, for pre-sale products, the delivery period may be relatively longer.

Delivery methods
Standard Shipping: FBA Logistics, DHL, DPD or other local shipping methods.

Shipping cost
We offer free delivery on all orders within Europe.

Order tracking
When you place an order on www.geekom.it, you automatically receive an email with shipping information from GEEKOM. And you can track your order via the “TRACK” button. You can also check the status of your order by visiting this URL: https://www.17track.net/it. If you have further questions about the shipping process, please contact our customer service.

Information on returns
GEEKOM accepts returns within 30 days of package delivery. For more information, visit the website (HERE).